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Big Break Support

Stuck, found a bug, or have a question? We're a tiny team and we read everything.

Contact us

Email us and we'll get back to you, usually within a couple of days. Tell us your device model and iOS version if you're reporting a bug.

Email support@impostorsoftware.com

Frequently asked questions

How do I play?

Big Break is a music-career RPG. You play match puzzles to earn money, then spend it on instruments and practice to grow your skills, build a band, and work your way up from coffee-shop gigs to your big break. Tap or swipe to match tiles; line up 5+ to create powerful instrument tiles.

What is energy and how do I get more?

Energy powers gigs, jam sessions, and practice. It refills over time on its own. If you don't want to wait, you can watch a rewarded ad for a quick top-up, or buy an energy pack as an in-app purchase.

How do I remove the ads?

Purchase the Remove Ads upgrade from the in-game store. This disables banner and interstitial ads. (Rewarded ads you choose to watch for bonuses remain available if you ever want them.)

I bought something and switched phones — how do I restore it?

Open the in-game store and tap Restore Purchases. As long as you're signed in with the same Apple ID, your "Remove Ads" upgrade will be restored. Energy packs are consumable and are added to your balance when purchased.

Why does it ask for my Apple Music library?

With permission, Big Break uses your Apple Music library to build your in-game band around artists you actually listen to. The library is read on your device only — it never leaves it. If you decline, the game still works using its built-in artist catalog.

Does my progress sync between devices?

If you're signed in to iCloud, your career progress can sync across your devices automatically. Your save lives in your private iCloud and is tied to your Apple ID.

How do I reset my game?

Use Settings → Start Over inside the App. This clears your local progress. Note that consumable purchases like energy are not refundable.

Is the game free?

Yes. Big Break is free to play with ads, plus optional in-app purchases (energy and an ad-free upgrade). You can enjoy the full game without spending anything.

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